At OpusCart, we are committed to ensuring you have a smooth and satisfying shopping experience. Please read our Return & Refund Policy carefully.

Returns

• Returns must be requested within 7 days of delivery.

• Items must be unused, unwashed, and in original packaging with all tags intact.

• Products showing signs of use, damage, or alteration will not be eligible for return.

• To initiate a return, contact us with your order details.

Non-Returnable Items

• Products purchased during special sales or promotions (unless damaged or defective).

• Customized or personalized products.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect product:

• Contact us within 48 hours of delivery.

• Share clear photos and your order number.

• We will arrange a replacement or refund after verification.

Refunds

• Once your return is received and inspected, we will notify you of the approval status.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued to the original payment method.

Cancellation Policy

• Orders can be canceled within 12 hours of placing the order.

• Once shipped, orders cannot be canceled.

Contact Us

🌐 Website: opuscart.in
📧 Email: opuscartc@gmail.com
📱 WhatsApp: 7034909190
📷 Instagram: @opuscart

Thank you for shopping with OpusCart.